Frequently Asked Questions

Gameship is a platform designed for gamers who want to cash out their game balances and buy discounted games.

1. For Sellers: Selling Game Balance

How do I list my balance?

To convert your unused Steam balance into cash, log in to Gameship and create a wallet by specifying the balance amount.

How does the process work?

The balance you list is matched with suitable orders on the platform. When a buyer places an order, a suitable seller accepts the transaction.

How do I receive payment?

After the game is gifted, the user who created the order verifies the transaction, and your earnings are added to your account. You can then transfer your money to your bank account via withdrawal requests.

2. For Buyers: Buying Discounted Games

How do I buy games?

You can order Steam games listed on Gameship with a 20% discount.

What is the order process?

After you order your chosen game, suitable sellers can accept your order.

How is my game delivered?

The seller who accepts your order sends the game to your account as a gift via Steam. When the game reaches you, the transaction is completed once you check your Steam library and confirm it on the Gameship website.

3. Security & Other Questions

Is there payment protection?

All transactions are carried out through trusted payment services (PayPal, 3D Secure).

Is Gameship safe?

Yes. Sellers' reliability is checked by Gameship, ensuring a safe trading environment.

When will my game order be delivered?

Orders are generally completed within 24 hours. However, this may vary depending on the seller's acceptance time and platform traffic. If your order is not completed within 24 hours, it will be automatically canceled.

Can games gifted on Gameship be refunded?

Steam gifting rules apply. However, refunding a transaction completed on the Gameship platform is technically not possible after the buyer has given approval.

How do I delete my account?

You can delete your account from the account settings section or by creating a request via the help center.